FAQ

  • What is the return policy?
    • Risk-Free 100% Satisfaction Guarantee!  If you are not satisfied with any of your orders, just email us at Contact@NothingOverTen.com and we will send you directions on how to return your item and get a refund.
  • When will I receive my order?
    • Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our products, and the low prices we are able to maintain, please allow an estimated 2-8 weeks for your order to arrive to the USA (varies from product to product). Other countries can also take an estimated 2-8 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our products, these are only estimates.
  • Why are your prices so cheap?
    • Because we work directly with the product warehouses, we can get our items at the absolute lowest prices!  However, it will usually take 2-8 weeks for them to be delivered.
  • What do I do if I never received my order?
  • What do I do if I received a defective order?
    • If you are not satisfied with any of your orders, just email us at Contact@NothingOverTen.com and we will send you directions on how to return your item and get a refund.
  • How do I make changes to an order I’ve already placed?
  • Where are you located?
    • Nothing Over Ten’s headquarters is located in Sandy, UT USA.
  • How do I make sure I order the right size?
    • Most of our products have a sizing chart included in the description.  Please reference that or contact us at Contact@NothingOverTen.com if you have further questions.
  • How do I contact your company if my question isn’t answered here?